FAQs

1. Setting Up Your Account
   1. I can't login/my account has been hacked. What should I do?
   2. How do I change my email/password?
   3. How do I change specific account details such as my nickname/tag/kennel description, etc?
   4. How do I change my skin color/layout?
   5. How do I swap to a non-javascript version of the site?
   6. Why can't I use my own custom tag/icons?
   7. What is the difference between a 'Mutt' account, a 'Purebred' account, and a 'Pedigree Account?'

1. Setting Up Your Account
   1. If you have forgotten your login info: Please visit the Retrieve Login Info page, enter the details, and press enter. Your username, and your new password will be sent to the email you designated.
      If you believe your account has been hacked: If you are unable to login to your account due to the fact that it has been hacked, drop the mods a message from a side account, or email me at podraziya@gmail.com with any proof, or other information about your account. If you know that any money/items have been stolen, provide proof of this—however, don't think we'll fall for a false request, as we keep thorough logs.
   2. To change your password/email, you simply must go to the Edit Profile Page which can be accessed from the link on the blue login info to the right of the top banner. Once you are at this page, scroll down to the second table, namely "Edit Login Info," and enter your new email/new password, as well as your password. (which is needed for security reasons.) Press submit.
   3. To change specific personal account information, such as your nickname, tag, kennel name or description, simply click the "Edit Profile" link, located right of the top banner. Scroll down to the first table, simply enter your new information into the tables, and press submit!
   4. To change your skin color/layout, simply click the "Edit Profile" link, located to the right of the top banner, and scroll to the third and last table on the page. Select your layout or skin color, and press submit.
   5. Many players are running older versions of their browser, which may be unable to handle the demands of today's javascript/jquery codes, and some just prefer to play the old fashioned way. To turn off Javascript, click on the "Edit Profile" link which is located to the right of the top banner, and scroll down to the bottom (and third) table. Select "Off" from the "Javascript Dropdown," and press submit.
   6. We use custom tags/icons as an incentivee to encourage players to purchase an upgraded account. This however doesn't mean you can't have a tag of your own — you just have to choose one of the site's premade tags.
   7. A mutt is a basic, non-upgraded account on the site; all players start off with this level account. The pedigree account, and purebred accounts are both upgraded accounts, although there is one difference between the two: A pedigree account's upgrade lasts forever, while purebred account's upgrade lasts for a time between 1-12 months, depending on how much money the user has paid.